Investigation

I can complete the task, but it takes much more effort than it should.

Completion can hide repetition, memory demand, recovery work, unnecessary navigation or reliance on help. This investigation records where the extra effort appears before deciding whether a standard or other guidance applies.

Who this is for

This investigation can be used by designers, developers, testers, product and content teams, or anyone investigating an accessibility barrier. The evidence is shared; what you do with it may differ depending on your role.

How this works: your answers stay in this page. They are used only by an authored decision path; they are not sent to an AI model.

1. Where did the extra effort show up? Repeating or re-entering information Remembering information from an earlier step Recovering after an error or interruption Extra navigation, searching or backtracking Working out unclear instructions or terminology Needing another person or external help Something else / not sure

2. Could you complete the task without another person's help? Yes No I'm not sure

3. Did the product preserve information and progress when you moved between steps or recovered from a problem? Yes No Not applicable / not tested

4. How was this evidence gathered? I performed the task myself I observed another person doing the task Someone reported this experience An automated tool contributed evidenceEnvironment/context (optional)

Record only what you actually know.

I can complete the task, but it takes much more effort than it should.

Who this is for

Evidence Ledger

Useful next steps

Finding candidates